- Shipping & Returns
Shipping & Returns
Free economy ground shipping on orders over $75 in the US!
- Orders are processed and leave our warehouse within 1-2 Business Days.
- Shipping Transit days are given in Business Days (Mon-Fri)
- Expedited International Shipping is available
- Yes! We ship to APO/FPO & U.S. Territories
- We do not ship to the following countries because we have local distributors
Domestic Shipping Details
|Shipping Method||Processing Time||Estimated Shipping Time||Locations|
|Standard Shipping||1-2 Business days||3-7 Business Days||U.S. 48 States|
|3 Day Shipping||0-1 Business days||3 Business Days||U.S. 48 States|
|2 Day Shipping||0-1 Business days||2 Business Days||U.S. 48 States|
International Shipping Details
|Location||Processing Time||Estimated Shipping Time|
|Canada||2 Business Days||4-6 Business Days|
|Europe||2 Business Days||6-10 Business Days|
|All Other Countries||2 Business Days||FedEx|
FOXERS ships from the United States using top carriers (FedEx and USPS), to ensure the best possible price and most reliable delivery to get your package to you when you need it.
How Long Will My Order Take To Deliver?
Most orders ship within 1-2 business days. We try to ship orders the same day they come in before noon Eastern US time. If your order is time critical, we suggest that you upgrade to 2-Day or Overnight shipping. If you upgrade, your order would arrive in 1-3 business days.
* If your country charges import duties on shipments from the US, you are responsible for the import taxes and duties. Please inquire about the rules in your country.
* We ship all orders to APO/FPO Addresses and U.S. Territories via USPS. While most orders arrive in a timely manner, occasionally shipments may take 2-5 weeks. Unfortunately, we can't guarantee delivery times to APO/FPO addresses.
* You can check your order status online anytime.
* If you haven't received your order in 14 business days, please email email@example.com.
If you choose Standard Shipping, some larger packages may need to be picked up at the local carrier's facility instead of being delivered to your home.
We gladly accept returns of merchandise within 30 days of receipt as long as you follow these simple guidelines:
1. Due to health code regulations, underwear must be unopened and unworn. Please make sure all tags and packaging are intact. We are unable to issue refunds for merchandise that is used and un-sellable.
2. If the return was due to an error on our part (i.e. we accidentally ship you the wrong merchandise), we will be responsible for all shipping charges to correct the error. You may also choose to receive a full refund or store credit for the returned item. Please allow up to 10 days to process your return and issue a refund to your credit card/paypal. In the unlikely even that you receive damaged goods, or items that you did not order, it is important that the items remain unworn, unopened, and unlaundered so we can credit you in full, including return shipping and send you a replacement immediately.
3. If the return is not due to an error on our part (e.g. after you received the correct merchandise, you want a different size or color, or no longer want the item), you will be responsible for return shipping fees. We will refund the purchase price for the item(s) being returned - please allow up to 10 days to process your return and issue a refund to your credit card/paypal. If you are exchanging an item, standard shipping fees will apply.
Please include your name, address, and order number with any return!
Log into your account and make a "Return Request".
All returns should be sent to:April Spring Designs, LLC
925b Peachtree St. NE
Atlanta, GA 30309
If you have buyers remorse and really wish to deny yourself the pleasure of receiving your FOXERS order, email us at firstname.lastname@example.org and let us know. If we have not shipped the order yet, its easy to cancel. If we have shipped it, please see the returns section.
Please email us at email@example.com if you have any additional questions.